13-02-2025 04:59 PM
I'm sure the answer is obvious because they're a business, but has anyone seen whether the current £20 a month discount for having mobile and broadband is also going up with their price changes. It seems only fair that the discount would also go up alongside the mid-contract price rices. Which for my £30 a month broadband happens to be 10% on the new policy yet CPI + 3.9% would only have caused a 6.4% increase, clever that!
14-02-2025 12:38 PM
Hi @mnu02
Welcome to the Community!
Discounts aren't impacted by the annual price increase; if a customer has discounts on their account, they'll continue to apply as normal without change.
Ali
14-02-2025 12:52 PM