2 numbers billed only have 1 phone8

[SteveWigham]

Hi am new here.  I pay for broadband but my mobile bill has 2 numbers on it so have been paying double for another number am completely unaware of.  Very worried.  Advice please 🙏 

[Chris_B]

@SteveWigham  You’ll have to call customer services about this.    There is no access to your account from here as this is a public forum 

[SteveWigham]

Thanks this is extremely worrying.  How do I prove that I don't and never have had this second number? I have been paying 50.per month for absolutely nothing 🙃 

[Christopher_G]

Hi @SteveWigham 

The customer service team will be able to take a look into what it is and how & when it was taken out.

Hope you get sorted.

Chris