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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

PFA Summer Fayre - Charity Donation Request

Good afternoon EE,I am messaging as the Treasurer of a Parent and Friend's Association in Leicestershire. We are a small school-based charity working towards improving the school experience and environment for the children who attend the school. We a...

Former employee - need a letter confirming employment reference

Good afternoon,I am a former EE employee (I left in October 2023) in need of a letter confirming my employment for reference for an application I am doing .Could you please advise me as to how to obtain this information or who to contact I have tried...

Hey good evening

How do I leave feedback?

Good Evening, I’m not sure where to leave positive feedback and to best reach the EE Store workers. However, I have a great experience when upgrading my phone at the Lakeside Shopping Centre, Essex. Naveed & Ruheet the two guys that helped me sort ou...

EE Community Account Lost

My username on EE community is@Rky  but today login didn’t work and EE has created a new account as @RKYadav  How can I get my old account back?Email address is same but forgot password process has not sent any email. EE team can you please help on t...

I’ve got an unwanted badge 🤨

So I complain about the app and I get a badge for being helpful instead of a response from EE the app needs to be completely remodelled… it seems it’s main use is advertising anyway..perhaps this could be done in the small hours of the night instead ...