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Excellent Customer Service Meg

We spoke to Meg in the Customer Service Team tonight, who was so very helpful and professional. We needed help to set up broadband at our new address.Meg was very thorough, knowledgeable and polite. Our broadband was sorted without any issues. It is...

Resolved! Ex employee shortfall letter

I have received a letter in the post stating I am entitled to a shortfall payment as I was part of the 'buy holiday' scheme between 2018-2022 where the pay temporarily dipped below National minimum wage. It's asking me to fill in a form to claim this...

Resolved! HR Contact

Hi team, I’m an ex-employee and am l looking to find some information about previously enrolled pensions. I sent an email to HR but received an auto response, so not sure if it’s actually been received. Would appreciate any guidance on how I can pro...

Resolved! Payroll & HR contact

Can anyone help me please with contact details for payroll or HR?I'm an EE staff member (long term sick), I haven't received any payslips since I don't know when & I also need to speak to HR.

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Door to Door

Resolved! I NEED to speak to someone at EE......how do I actually get to speak to a person

I NEED to speak to someone at EE......how do I actually get to speak to a personThank you, Nicola

Ex employee needing hr details

Hello can someone provide me email and phone number direct for hr, I need to find a roll number and to confirm if a letter sent to me about being underpayed is legit as not heard anything back yet and worried paperwork’s been lost sending back in pos...

Resolved! orange pension scheme

Good afternoon. I worked for Orange PCS Ltd in London between 2004-2006. I am trying to trace a pension administrator (the phone number on a letter many years ago is not working). Does anyone have an email (preferably) or phone number and details o...

How to clear browser cookies, cache and data

An instructional post on how to delete browser cookies, cache and data on all modern browsers and devices.Google Chrome (PC/Mac)Click the Tools menu (i.e., three dotted lines in the upper-right corner).Select History.Select Clear Browsing Data from t...

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