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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Complimenting a staff member

Hi, I can't find where else to do this except the generalised feedback text message for EE.If possible I would like feedback to go to the line manager for a customer service agent in the tech help department who I spoke to today. His name was Morgan ...

I am having problems adding a saved debit card, each time I add it the card isnt

Resolved! Previous employee plusnet/EE

Hello, I'm a former employee for EE/Plusnet and need to contact HR/payroll regarding my final payment & P45. does anyone know or would be able to private message me with the email address ? Thank you!

Resolved! update

hello I haven't heard back from the recruitment team I applied 7/10/2026 is there someone to talk to please

Resolved! Re: Pension

I need these details please

Resolved! Mike you are my Star! ⭐

Following two days of stress - trying to renew my contract for BB, TV and Mobile with several different people (and cancelling incorrect contracts) MIKE was a star! He found just what I wanted at the right price! What a relief! Thank you. You are...

Resolved! Donation Request

HiCould someone please advise me on the best person to speak to regarding a charitable donation for a silent auction at a fundraising event. I asked in store, was advised to contact customer services and have now been directed here.Thank you

Resolved! P45 and payslips EE

Hi,Im an Ex EE employee I dont have my login details for the online payslip viewer. Could I be given the details of a department I can contact to get these documents?Thanks for your help