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Resolved! Complaint

I lost my device and went to the EE store got a replacement device wand kept the same number i have had for 3 years..i was told o also got an extra sim to give to a friend or family....i never activated the other sim and took it back to the store and...

Inclusive Extra HBO Max

Has HBO max with sports been removed as an inclusive extra without any news being posted on the subject? I changed it to roam abroad prior to a holiday and now it's not available to change back? Have other people been kicked out or told its no longer...

Resolved! EE interview done but no official response

I completed an online first interview consisting of written questions and video questions. I then received an AI insight on my written answers and confirmation that my interview had been received and I would have my videos assessed, assumably by a re...

References needed from EE/BT - Help!

Hi All!I used to work for EE and left in Feb, has anyone got the details of the HR email address? I need it to be able to complete the references for my new job and it is delaying my start date!Thanks in advance!

Great customer service

I want to praise your employee Gareth from the Doncaster office today for his endless patience, professionalism, good humour and demeanour in helping me to solve a problem. I had spoken to a number of others over several days and many hours and faile...

HR Contact number

Hi,Im looking to get in contact with HR, I’m an ex- employee and have no phone number or email for them.

Resolved! Pension location

HiI worked for EE twice, once in 2013-2016 in a call centre and once in an EE shop 2016-2017.im trying to locate my pension provider during this employment.can you help?

Resolved! Charity Donation Request

HI,I'm trying to find out whether EE has a team or process that deals with charity and community donation requests. Could someone point me in the right direction or let me know who would be best to contact?

Resolved! Reference needed

Hi guys I used to work for EE and I need a reference for a new position. Does anyone know the correct email to put down? Thank you!!

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...