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Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Open letter to Claire Gillies

Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...

Resolved! Shortfall letter

I received a letter about a payment shortfall from when purchasing holiday.I have miss placed the letter and need the details from it so I can provide the information they need for the payment.

Resolved! Hr

Hi, I am in need of contact details to supply to an employer to gain a reference for my employment. many thanks in advance

Resolved! Ex employee shortfall letter

I have received a letter in the post stating I am entitled to a shortfall payment as I was part of the 'buy holiday' scheme between 2018-2022 where the pay temporarily dipped below National minimum wage. It's asking me to fill in a form to claim this...

Resolved! Orange Pension Scheme

Hi I worked for Orange from Dec 2002 to Nov 2004. I want to find out if I had any pension benefits during this period. Could someone please advise who to contact to make these enquiries?

Radio Station Sponsorship

Hello EE Team,I co run a dance music DAB radio station in London uk which broadcasts a wide range of electronic music to a young and diverse audience. We are actively looking for a main sponsor for our station. Is this something that EE would be inte...

Resolved! Bill

I am receiving esa and pip due to cancer can I get help with my broadband bill

I cannot believe how useless this chat bot is

I am trying to lockdown a phone as its been stolen, and all i can do is deal with this waffle of a chatbot, absolutely ridiculous, ee has failed massively here

Resolved! Funding

Hi All Hope you are well? We are a local football team for boys and girls in Wrexham and are looking for funding please to help a local group of 22 children who play with support of essential kit and training kit please. Is this something you help wi...