Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6930 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2016 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

3728 Posts

Activity in Mobile Services

Re: Free wifi abroad

Hi, I have been charged £200+ for using WiFi to make calls. My roaming was off and I was not connected to any network. 

acal12 by Explorer
  • 11 Views
  • 2 replies
  • 0 Helpful

Re: Can not receive incoming calls

I  have the same issue; often friends phoning me get a unobtainable message if I'm in an area with low to moderate signal. If your phone allows you to do this, chose a different 'Preferred network type' that has a stronger signal.

My Place update text alerts

I left EE a few weeks ago, I am still receiving My Place updates by text. When I visit the page to try to unsubscribe it sees my number as invalid, as I am now on a different network. Can anyone tell me how to unsubscribe from the alerts please?

Mdlaw by Visitor
  • 2156 Views
  • 22 replies
  • 0 Helpful

EE Voicemail: All you need to know

Voicemail is set up as standard for EE mobile customers but is it free? Does it work abroad? What is Visual voicemail? Read below for answers;      Is my voicemail set up already?    Voicemail is set up as default for all EE mobile customers.   If yo...

Leanne_T by EE Community Support Team
  • 34824 Views
  • 9 replies
  • 6 Helpful