Mobile Services

This morning my phone has ceased to work. I cannot make outgoing calls. I received an error message about my SIM. What is the problem please [Mod edit: removed mobile number]

Not happy1

I've not happy with EE lying to me when i went into the shop last week to get my lock content removed so i can go on betting sites i don't no why you have locked me out never had the problem before

Hi EE Team, I am currently in China and I have signal on my phone, but I am unable to make calls or send SMS. I can only receive messages from EE. It seems that my roaming services might not be fully enabled or my account may be restricted. Could y...

Planned Mast Upgrade Anstey LE7 7BQ (Charnwood Council)

Hoping a Community Member can shed some light on an upcoming mast upgrade, planning submitted and approved in Jan/Feb 2026.The site is located at Anstey FC, Cropston Rd, Anstey, Leicestershire. Happy to share the planning Application if posting Links...

New sim not working

I ordered a replacement sim and it says it should work straight away.........it doesn't. Have tried turning phone on and off etc. I have put the sim in a spare handset that isn't cleared from the last user, as it's their back-up phone. Does that matt...

Hotspot whilst in the US

Hi all, I am currently in the US and have paid for data roaming. My children have tried to use my hotspot but it just won’t work - I have turned off maximise compatibility but not sure what else I can do? They click on my hotspot, enter the password ...

Switching to Sim only

I’ve opted to switch to Sim only starting when my contract ends next week. Do I get sent a new sim or do I keep the sim I have? My delivery address wasn’t right and before I cancel the order I need to know if a sim won’t actually be delivered anyway....

Resolved! Transfer new plan to existing number

Hi, I already have an EE number, but I ordered a new plan online and it came with a new SIM. I want to keep my current number and move the new plan onto

Re: I need to talk to a Human

Sorry but that is what I have been doing and there are no options to TALK with someone I have severe arthritis in my hands and it is very painful to type at all. I wrote that but was directed to phone 0800 800 150 which took me to exactly the same w...