by Kshah786
Visitor

Conference calling

How pathetic is it that ee have removed conference calling, rang up

to be told is it to protect customers, and have to go to a lengthy process of dialling a number entering a pin to be told this way is better because you can listen to music lol.. with todays technology, can’t even use my iPhone as it was designed to be able to merge calls is the most diabolical thing I have ever heard. Definitely moving networks when contract is up

13 REPLIES 13
by
EE Community Support Team

Re: Conference calling

Hi @Kshah786,

 

Welcome to the EE Community.

 

You can set up a conference call for up to 20 attendees using Group call from EE.

 

It should only take a moment to set up your PIN and get started.

 

Thanks

 

James

by Pigs
Explorer

Re: Conference calling

Sorry you reply as if it is an amazing facility to have, I could not give a toss if I could group call a million people, who has time to send stupid digits to join in a call, that probably will take 3 or 4 minutes and 10 minutes to set up. I have six contracts with EE and I will be terminating all six. I cannot put up with junk like this

by Pigs
Explorer

Re: Conference calling

That is because they are thick. I AM buggering off to Vodafone, a real company. Who did they ask? did they do an impact assessment, by asking customers if they wanted the degraded rubbish. I am fuming. EE Screwed me dot com

by crjohnson1981 Contributor
Contributor

Re: Conference calling

This is a joke. EE removed basic functionality of iPhone. I’ve not had cause to use it for a while but today I needed to merge two calls together for urgent and essential call. When I tried to merge it cut both calls off. In stead I had to make two calls, put each on hold to discuss the situation and then relay between both callers.  I don’t have the ability to hands free and dial a conference PIN into my phone as was the situation this morning. 

 

I love EE but this is essential for me. I need to be able to merge two calls together without the fumbling around getting everyone to dial another number, input a PIN etc. 

 

I would love to hear the rationale why this is considered a security risk.

 

Will be moving 4 lines from EE to another provider

by Loz_ Investigator
Investigator

Re: Conference calling

The link in the solution returns.

 

Page not found! 

by
EE Community Support Team

Re: Conference calling

Hi @Loz_

 

I've replied to your other post, please take a look.

 

Chris

by niazjaan
New Member

Re: Conference calling

Hi

i can’t make conference calls 

can any one help me

as EE customers services don’t have a clue about this

thanks

G khan

by
EE Community Support Team

Re: Conference calling

Hi @niazjaan.

 

Welcome to the community.

 

EE now use a feature called Group Call, rather than conference calling.

 

It will only take a minute to set up and get started with a pin.

 

Jon

by Naeemchaudhry
New Member

Re: Conference calling

Hi 

I am not happy since EE we removed conference call. Sometime very important calls I need to merge but really disappointed after this EE decision . I like EE network as I using since 2005 it's not easy for me to move to other network provider I will request to EE to fix this problem

by Steven20
Explorer

Re: Conference calling

What an absolute joke i will also be terminating my plan, literally they withdrew the facility and never told anyone.

 

Absolutely ridiculous i am literally on the phone to cancel my contract

 

by Loz_ Investigator
Investigator

Re: Conference calling

Conference calling is working for me..

 

I just dial 

07953 966 666 

by Steven20
Explorer

Re: Conference calling

Lol that is funny you dialling another number to join a group call is not the same as being able to merge 2 calls received 

Highlighted
by Steven20
Explorer

Re: Conference calling

No offence its a crap service and it certainly not the same as being able to merge 2 calls together 

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