Just signed up. Found a username after trying FedUpWithEE, and similar already taken.
Went to EE from BT in January 2025. About 1 month of messing around to get the EE systems to work and then from mid-September 2025 to now speed varies throughout the day from low single figures to the guaranteed speed. Attendances by 3 guides and just waiting for the 3rd Openreach engineer. Many telephone calls.Everyone seems to accept there is a fault (despite closing the fault off several times so the 30 day cancellation period is not actually reached) but they can't work out why or what it is. I get a better, more consistent speed if I unplug the line and use the hybrid in an area where the EE mobile signal is generally poor.
Some strange advice. When I was getting 6 mb stood right by the router it was suggested an extender would help. When I was down to mid-teens speed I was told to check that the wall box to router cable was still plugged in.
Worked when it was BT for several years without issue.
I suppose they are just too big to actually care.
[Mod edit: add title]
