setting up fibre broadband with technician

Quinnily
Visitor

‎29-03-2023 10:37 PM

Hi, i was ordered ee fibre 500 and was sent a smart router with no modem, my wall only has two ports, how do I contact ee to get a modem and technician to install it? all the links ive found dont let me directly contact ee

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1 REPLY 1
Mustrum
EE Community Star
EE Community Star

‎29-03-2023 10:46 PM

@Quinnily  EE should be organising an Openreach engineer to instal a fibre connection and ONT (fibre modem).

Are you not getting emails with status updates?

Lots of ways to speak to the Broadband Team.

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