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password change evry day

elflash69
Established Contributor
Established Contributor

hi i am being asked every day to change my password in ee app i dont know why is it because i use a vpn or is it because i have my own router this has been happening for last 7 days sometimes its happening twice a day 

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

What is the full message you see in the app, @elflash69?

James

Chris_B
EE Community Star
EE Community Star

@elflash69  Password for what exactly?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
elflash69
Established Contributor
Established Contributor

it was to sign into here the app it hasnt happened againn over weekend maybe its because i sisgned up for 2 factor authentcation  thanks Jame_b thanks Chris_b