my broadband don't work at 3 days

MaxSan · ‎11-12-2023

The light of my moden stay comply red, this one is the 3rd day, I don't have Internet in my house and for make this worse I need the Internet for work. I tray contact EE by phone and they send to me for one application don't work to. 😢😩

XRaySpeX · ‎11-12-2023

@MaxSan : Which router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

MaxSan · ‎11-12-2023

EE smart hug

--
Sent from my Android phone with GMX Mail. Please excuse my brevity.

Leanne_T · ‎12-12-2023

Morning @MaxSan

Thanks for coming to the community.

How long ago was broadband installed?

Do you have a landline?

Leanne 🙂