11-12-2023 09:24 AM
Hi
I have been trying to import contacts in vcard format into my hub. Apart from manually entering them in to the phones, this is the only way. However I get an error "invalid data CHOP3-903"
I have checked the format by opening in a text editor and it conforms to the standard vcf file format. So I do not know where to go from here
As anyone successfully imported contacts. Would it be possible for them to post an example vcard that imported (after anonymising of course).
20-08-2025 06:41 PM
Doh .... Because it accepted my .vcf file I thought it was fixed .... received a call from my Brother and no name displayed only the number .... investigation shows the directory only contains names without any numbers ..... So not much use .....
Do people ever test things !!!!!
20-08-2025 07:07 PM
If you can look at the .vcf file an entry should look like this (name/number redacted):
BEGIN:VCARD
VERSION:4.0
FN:First Surname
N:Surname;First;;;
TEL;VALUE=uri;TYPE=home:tel:01492599999
TEL;VALUE=uri;TYPE=cell:tel:07905999999
MEDLODY:0
ACCOUNTID:0
DFTNUM:0
OWN:0
END:VCARD
I use Notepad++ on a PC and each line has CRLF
One of the TEL lines can be omitted but there must be one with 'cell', 'work' or 'home' (not 'none')
Make sure there are no apostrophies in the names
Replace any + with 00 (for Intl numbers) and remove spaces and brackets in phone number.
Hope that helps.
20-08-2025 07:49 PM
Yes , I'm aware I can edit it to make it work ... But I don't regard that as an acceptable fix ... I was moved from BT to EE for their convenience and BT group should look after it's customers.
21-08-2025 02:16 PM
I'm sorry you don't 'regard that as an acceptable fix' I was only trying to help. I spent a while to fiqure out exactly what was needed and it worked for me, I was just sharing my findings. I am nothing to do with EE or BT Group apart from being a customer.