i keep getting request timed out when pinging causes me to lag

[SRy0men]

i have tried everything but cant fix it.

i use a wifi adapter usb and i just switched to ee before i was on virgin and it worked fine but now it lags every 35 seconds 

[XRaySpeX]

Which router do you have?

[SRy0men]

i have the Smart Hub SH31B

[XRaySpeX]

It's quite normal for pings to time out occasionally when the target is doing other more important things.

[SRy0men]

thank you for replying but it does not stop it will always time out every 35 seconds and pause as example when im playing a game it will pause my game for 4 seconds and keep doing that every 35 seconds so it is rlly annoying

is there no way to fix it?

[JimM11]

@SRy0men An OP posted recently that he had logged into the router and set the wireless mode to wi-fi 5 and that fixed his gamming mode, card on the rear of the router for the details you need. Give it a try if you want.

[SRy0men]

this sort of did fix it however once i turn my pc off or restart it in anyway the problem comes back sometimes if i uninstall my wifi adapter usb it will work until i turn off or reset my pc

[JimM11]

@SRy0men Have you re checked that the router settings are still good, hit save after changing the option.

[SRy0men]

This is everything i have tried i may have missed some things out this is just a summary.

Additional Observations on Other Devices:

• Issue Consistency: The same "request timed out" problem occurs on other devices when using a WiFi USB adapter.
• Different Devices: The issue is not isolated to one specific device, indicating a broader network or compatibility issue rather than a problem with a single computer.

Updated Summary:

Problem Description:

• Issue: Intermittent "request timed out" errors when pinging, causing pauses in connectivity.
• Context: The problem persists across multiple devices when using WiFi USB adapters.
• Adapter: Realtek 8812BU Wireless LAN 802.11ac USB NIC.
• Observation: Issue started after switching to a new BT EE router.

Actions Taken:

1. Firewall:
   • Turned off the firewall, which initially seemed to help but did not resolve the issue permanently.
2. Driver Management:
   • Uninstalled and reinstalled the WiFi adapter, which temporarily fixed the problem.
   • Updating the driver caused the issue to reappear.
3. Hardware:
   • Replaced the WiFi adapter with the same model; the problem persisted.
   • The issue affects any device using a WiFi USB adapter.
4. Network Settings:
   • Checked and configured router settings.
   • Ensured both 2.4 GHz and 5 GHz bands are enabled with appropriate channels.
   • Adjusted security settings and ensured Wi-Fi 6 performance mode.
5. Network Troubleshooting:
   • Restarted WLAN service, leading to the issue reappearing.
   • Performed a clean installation of Windows without resolving the issue.
   • Configured IPv4 settings and considered changes to DHCP settings.
6. Other Devices:
   • Tested with multiple devices, confirming the issue persists with any device using a WiFi USB adapter.

Current Router Configuration:

• Wireless Bands: 2.4 GHz and 5 GHz both enabled.
• Channels: Smart channel selection for both bands (2.4 GHz on Channel 11, 5 GHz on Channel 100).
• Security: WPA2-Personal with a strong password.
• IPv4 Settings:
  • Gateway IP: 192.168.1.254
  • Subnet Mask: 255.255.255.0
  • DHCP Range: 192.168.1.64 - 192.168.1.253
  • Lease Time: 1 day

[JimM11]

@SRy0men ? What is it that your are trying to achieve with your testing!