Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just bought an Asus DSL AX82U to swap for the EE Smart Hub but it seems I cannot complete the last step, and am hoping someone may be able to help me with an answer or an idea. You may spot a 'faux pas' in my set-up. First I power off the SH a...
Hi my internet is flashing auqa colour and it has been like that for 1 hour
HiSince about April this year I have noticed that my broadband speed will drop from a max of up to 34mbps down to about 2mbps. I notice it when on video calls or gaming as it becomes unusable. It will then be like that for a short period of time befo...
How do I switch my mobile and internet provider
Hi, Same my internet is painfully slow, i have been told its where we live in the hills is the reason why its slow. The connection cannot handle more than one person on it at a time. I dont know what to do. I have run tests apparently its all good. I...
good evening, my name is xxx xxxxxxxx with the address xxx xxx [Mod edit: Please do not post personal information on the public board. Thanks!]
Hi,Think I’ve made a mistake.Just exchanged on first home, due to complete and get keys in two weeks.Heard some horror stories of people waiting weeks and months to get their router and internet sorted, so thought I’d be quick and sign up for my EE B...
Has anyone else experienced this.My Broadband went down JULY 18thToday AUGUST 24th it is still down.EE, up until this point, have been unable to arrange for a broadband engineer to look at it. Long story, but basically, EE try to pass my fault to Op...
Hello. My second attempt to pay my Wi-Fi bill has failed to come out. I am really struggling financially and can’t pay this until Friday. But I have a small child and need my Wi-Fi. Could it be kept on till Friday please?
