Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello, I am on a phone contract with you and o want to add Home broadband to it
Hi, We have received our broadband equipment ahead of our activation on Tuesday. The order was done through BT. We were expecting a BT Smart Hub 2 router but got an EE SH20A (2023) unit. I'm told they are much the same operationally.The EE Smart Hub...
I have agreed a contract for television and broadband with ee bt but I don't it now
I upgraded to Fibre and as EE and BT are joining I am now with BT. The process of upgrading was horrendous and I was pulled from Pillar to post and eventually after a month of EE not doing their job properly I was upgraded and am now paying BT monthl...
Hello , we bought a new house and i was wondering if we can move the internet to the new home, but use the internet at the old house for one more month ( paying one extra month?) thank you
Hi all, just wondering if I can connect to BT wifi with my EE fibre account? Especially as it's being rebranded to EEThanks
My internet has just stopped working right in the middle of work I need to do. Can someone help please?
I have woke up this morning and my router is flashing blue, I have done all of the usual things, like reseting and switching off, but it is still like this and when I try to go on to the WiFi on my phone its saying I need to log in to WiFi connection...
How can you see on your bill when contract started and date it ends for my broadband?
