Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 45301 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 88131 Views
  • 11 replies
  • 12 Helpful

WiFi not secure on iphone

I’ve recently got WiFi at home & logged onto my iPhone which is saying weak security. I know very little about computers & the information I have found on the internet which tells me how to fix it makes no sense. Can someone talk me through what I ne...

ChillyD by Investigator
  • 481 Views
  • 1 replies
  • 0 Helpful

No internet connection

HiIn the last 3 or 4 days I can tell how many hours I have normal internet connection--- It keeps dropping down, searching, reconnecting. Flashing yellow for minutes, than 2 seconds green and again flashing yellow. Today just stays red. I think it is...

MariaMT by Explorer
  • 454 Views
  • 3 replies
  • 0 Helpful

Broadband Switched with EE but still charged

I had two Broadband account with EE Last year both were upgraded to BT. Got a message last week to say that my EE Broadband was expiring which surprised me. On checking myEE I saw that I was still being charged for one EE Broadband accounts. When con...

MartinC57 by Investigator
  • 859 Views
  • 5 replies
  • 1 Helpful

Adding to Wirless USB adapter (dongle)

Hi all.Is there a way I can add broadband as pay as you go on my wireless USB adapter?I want to use the laptop while on the go, but as this rarely happens I'm not wanting to pay monthly for internet access I would only use once in a whileAll I can fi...

Resolved! Re-plugging router has stopped Internet connection

Hi allOpenreach engineer came to install my full fibre today, this is my first property outside of my parents' house and I was glad to find out that the house already had FTTP.All the engineer had to do was install a new ONT, which was all fine, and ...

kenzlambz by Investigator
  • 1022 Views
  • 4 replies
  • 1 Helpful

Fibro Optic

Hello, I use around 40 Gb per month internet. Any1 suggest best Fibro deal to go for? 

Geesus by Explorer
  • 358 Views
  • 4 replies
  • 2 Helpful