Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44113 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 85352 Views
  • 11 replies
  • 12 Helpful

Sending and receiving text messages on a landline

I’ve just purchased a shiny new landline phone and I’m somewhat disappointed that I can’t transfer all the contacts to it via Bluetooth as I could with my previous, 15-year-old model. (I know, I should have read the spec more carefully.) However, I g...

dbridson by Investigator
  • 2889 Views
  • 12 replies
  • 0 Helpful

Questions about switching to EE

The contract with my current ISP is due to end in about two weeks, so I'm looking around for other options (especially better customer service), and EE is among them, thanks to a good price I would get through PerksAtWork (£24.50/month for Fibre Plus...

flavione by Valued Contributor
  • 582 Views
  • 7 replies
  • 2 Helpful

Router no show

So today is my live date. Was advised my router would be delivered 2-3 days beforehand, when it was actually only posted on Tuesday, which I find poor considering the order was placed a couple of weeks ago.I received a tracking number which shows it’...

JasonLFC by Investigator
  • 435 Views
  • 3 replies
  • 2 Helpful

Full Fibre disconnected

Hi,I have had Openreach install FTTP on 23rd May then waited for another engineer visit to activate on 30th May - There were Openreach vans working on the road and the new connection started to work - so thought nothing more of it, happy with my new ...

Connecting to a Smart Disc

Hi, I have just upgraded to the 500Mb home broadband with 2 Disc's as we live in an old cottage with bad ring mains so all options to get wifi have previously failed..I can safely say the disc's have done a fantastic job at increasing the Wifi covera...

53Buick by Explorer
  • 515 Views
  • 2 replies
  • 0 Helpful