Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Does anyone know how to daisy chain EE Smart wifi Plus extenders?I’m trying to extend our wifi coverage to the summerhouse at the far end of the garden. I’ve positioned one extender in the kitchen window and that is working fine, pale blue light and ...
Hi,I have just switched from BT to EE. I have a Smart Hub 2 (SH31B) with three Smart Wifi Plus extenders which all have hard wired connections.All seems to be working ok apart from occasionally losing connection for a minute - I'm still investigating...
I switched from Sky to EE broadband 2 months ago. I was told by EE that I would no longer have to pay BT a fee for my old btinternet.com email service. BT are still charging me!
I changed from BT broadband to EE in April 1924 and have been unable to access my on line account ever. Message says “not your fault, it’s ours. We are working hard to solve it”. Really? Now middle of October and still not paid anything. If I had not...
We recently have switched to EE from BT and the results are poor.My pc is hardwired into an EE extender disc which came with the hub, however I still experience high levels of Jitter, Unstable Ping and Packet Loss. I have high download speeds however...
Last June I started a 24 month contract with BT for their fibre 2 package which has an average download of 67 Mb/s. Last month (may 2025) I was migrated over to EE, however with EE my package is now their fibre 50 essentials with an average download ...
Hi - I’m an idiot and thought I had broadband set up as direct debit. It appears not and I had my broadband suspended today. I immediately paid the bill but am really worried I won’t be reconnected and will have a mark on my credit file and have to p...
I have just got a new smart hub SH32B in the house but the wifi coverage is poor upstairs. Can I get a free wifi booster to place upstairs?
