Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I need to move one of my extenders to a spot where there are no plug sockets available. My thought was to simply buy an extension cable for the power supply. But it turns out that every extension cable I found has a 5.5mm barrel connection, whereas E...
I have been part of what I seem to remember is Migration trial for some time. There is nothing active on my trial account but my bill is paid every month but not by me. Is there someone human I can talk to to find out what is going on with my accoun...
I've been with a few providers over the last 30 years or more and my experience with EE at present is a total disgrace on what should have been a simple switch over from Sky to EE for my broadband and landline (I already have a mobile account with EE...
How can I blo k someone using my Internet as the ee app allows me to pause it but thier Internet still continues to work
I'd love to hear if anyone can validate this -- I've been fighting with an iOS power drain issue, but in fact it's actually a IPv6 issue which occurs both with the EE Homehub AND with a opnsense router. Basically it seems as if the EE network is brea...
Hello, can anyone help me, is there anyway possible for me to leave EE, the broadband I am receiving is absolutely shocking. I Was with Virgin Media for about 12 years but prices went too high so decided to try Britain's most voted reliable broadband...
Have just been sent SH7 Pro. Look in Hub Manager and no phone lozenge.How do I register and see details of my Digital Voice phones.Had no issues with previous box. EE Smart Hub Plus.Tried using the flaky app but that will not pair.Any guidance apprec...
I’m having an issue on one device only (Windows PC) that refuses to connect to my EE Network. I’ve tried reinstalling windows, using Ethernet and a WiFi dongle. This happened randomly while not using the computer. Help is appreciated.
I want to share my recent experience as an EE customer, and unfortunately, it was very disappointing. I have two EE SIM cards with a broadband discount, and when I contacted customer service today, I asked to top up my credit instead of using direct ...
I was told min 1.3Gb, next to the main router I get over 1.6, but that is front of the house next ot the router, as I move further into the house it drops, even from living room into dining room, no wall to block the signal, as for outside the house ...
