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19-08-2024 08:17 PM
I have been using home internet for more than 1 year. No e-mail is sent to me about my membership or my invoices. When I contact them they are not helpful. They say I have to do it myself online. I write the code written on the modem, it does not accept it. What kind of technical service team is this?
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19-08-2024 09:07 PM - edited 19-08-2024 09:08 PM
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19-08-2024 09:28 PM
The "code" written on the label of the router is either for logging into the router itself or for connecting devices to it by WiFi, whichever 1 you are looking at. They have nowt to do with creating your MyEE a/c.
In your online MyEE: Home > Plans & Subs > Manage numbers > Add another number > Link EE Broadband.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
