about bill

[Mertdolu]

I have been using home internet for more than 1 year. No e-mail is sent to me about my membership or my invoices. When I contact them they are not helpful. They say I have to do it myself online. I write the code written on the modem, it does not accept it. What kind of technical service team is this?

[Chris_B]

@Mertdolu   What’s written on the router doesn’t help setup an online EE account.   
Please read THIS  

[XRaySpeX]

The "code" written on the label of the router is either for logging into the router itself or for connecting devices to it by WiFi, whichever 1 you are looking at. They have nowt to do with creating your MyEE a/c.

In your online MyEE: Home > Plans & Subs > Manage numbers > Add another number > Link EE Broadband.