Will I get a new router if I migrate from BT to EE?

amx981 · ‎29-04-2026

So I'm currently a BT customer with full fibre FTTP 300 and digital voice. I am thinking of migrating full fibre 500 and digital voice package on EE when my contract ends. As I currently have the smart hub 2, I was wondering if EE would send me their new wifi 6 or wifi 7 router if I migrate to them?

XRaySpeX · ‎29-04-2026

Probably not as your current BT SH2 is just as good for FF 500 + DV as it is for FF 300 + DV.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX · ‎29-04-2026

Probably not as your current BT SH2 is just as good for FF 500 + DV as it is for FF 300 + DV.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

spireflyer1 · ‎29-04-2026

I moved just over a month ago and i got a new wifi 7 hub and a extender, i am on 900mbps.

shakey19811 · ‎04-10-2026

thats most likely because your on 900 500 and under migrating from bt will stick with the BT supplied one you will get a lan cable that connection through the modems wan port to the ont

also may need to switch router to full fibre mode here

if it reads this is will get cable that connection through the modems wan port to the ont

Equipment details

EE SH2 C to P Welcome Package

JimM11 · ‎04-10-2026

@shakey19811 The BT hub's with the latest FW on them, no need to do any change, they are set for Auto connect Ethernet/DSL mode when the connection is setup.