Wifi

Michealazoe
Visitor

My WiFi has been cut off but I have a promise to pay on the 28th so can it be reconnected please 

1 SOLUTION

Accepted Solutions
JimM11
Maestro
Maestro

@Michealazoe If EE have restricted your Broadband Internet connection for non/late payment etc, once you pay and that is cleared to EE they should return your connection up to 24hrs later. Promise to pay when you call then EE CS will not be able to override the restriction at all. Help guide is below.

Reactivate your EE service | Profile Help | EE

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@Michealazoe : You'll need to check the status of your line with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Maestro
Maestro

@Michealazoe If EE have restricted your Broadband Internet connection for non/late payment etc, once you pay and that is cleared to EE they should return your connection up to 24hrs later. Promise to pay when you call then EE CS will not be able to override the restriction at all. Help guide is below.

Reactivate your EE service | Profile Help | EE