Wifi

Crysta1
Visitor

So there it two issues I have one being my wifi is not working even though my wifi box is blue and second of it I can't see my bill for this month or any month. As everytime I go to look it only show my phone not my wifi and it won't link my wifi to my app till I have a billing account number which I can't get coz I can't view my wifi bill 

2 REPLIES 2
JimM11
Brilliant Contributor
Brilliant Contributor

@Crysta1 Your account number and details should have been sent to you in your welcome e-mail!

Leanne_T
EE Community Support Team

Hi @Crysta1 

Thanks for coming to the community 🙂

If you are still experiencing problems with the WiFi, could you let us know which router you are using? 

Have you found the account number following @JimM11's advice? 

Thanks 🙂

Leanne.