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Wifi controls

AD8921
Investigator
Investigator

‎02-09-2024 08:34 PM

Has anyone got problems with connecting to their wifi controls from the EE app. I have contacted EE several times about this an just get told it should be sorted in a few days.

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎02-09-2024 09:18 PM

Many peeps! Just look at them on this forum.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Chris_B
EE Community Star
EE Community Star

‎02-09-2024 09:34 PM

@AD8921  Do you have the new EE smart hub plus ?  It’s all black with the EE logo in the middle,  if you don’t have this what router do you have ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
UkzVortex98
Established Contributor
Established Contributor

‎02-09-2024 09:57 PM

what are you running the app on is iPhone/iPad or Samsung or something if pair the hub to the app I have issue I speed 5+hour missing about trying to pair my replacement hub to the app

A E KING
0 Helpful
AD8921
Investigator
Investigator
In response to Chris_B

‎02-09-2024 10:15 PM

It's a BT smart hub

0 Helpful