Wifi Jittering?

liambean772
Investigator
Investigator

‎19-02-2024 06:01 PM

@Leanne_T 

I recently moved over to EE with a package of 900mb download speed. I currently don't get anywhere near that as it isn't available which is annoying but understandable.. but what I'm confused about is my wifi keeps randomly spiking every couple mins from 19ping to 255ping? Any help?

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎19-02-2024 06:41 PM

@liambean772 : If EE sold you a 900 Meg package then it should be available at your addy.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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liambean772
Investigator
Investigator

‎20-02-2024 01:14 AM

Hello,

They said over the phone when I went for the package that the 900mbs wasn't available in my location at the moment but might be later on in the year/future as I live in Cornwall.

Although, my question is still unanswered. The package isn't a problem, it is the random jittering of my ping which I'm confused about; I've tried unplugging it for 30s and plugging it back in, I've tried Ethernet and I've tried pressing the small reset button.

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