WiFi signal Weak

BaranInce
Investigator
Investigator

Me and my family have just bought an EE broadband literally 2 days ago, and It was all doing really really good, until the signal on EVERYTHING just weakened, my broadband plan is the 73mbps, which is quite good for a family of 6, as there's only 2 siblings and 2 parents who commonly use it, and the rest use mobile data. I'm one of the oldest siblings within the family and I'm a huge gamer and tech lover. I've experienced EE for only 2 days and it was going well till today. The signal had dropped by a significant figure of 20mbps. And I'm trying to figure out why. My computer is connected via ethernet, yet it still has extremely poor connection, I was telling myself it might be my designated area of which I live in (Hackney) If there's anybody that can somehow assist me with this issue, I would greatly appreciate it.

14 REPLIES 14

The MyEE app isn't available currently but I'll wait for later on

Use your online MyEE. The app doesn't really do BB. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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So what should i do

Not a lot you can do. Your sync speed of 54 Meg is within EE's estimated range, altho' lower than I would expect.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP