19-01-2023 08:03 PM
Me and my family have just bought an EE broadband literally 2 days ago, and It was all doing really really good, until the signal on EVERYTHING just weakened, my broadband plan is the 73mbps, which is quite good for a family of 6, as there's only 2 siblings and 2 parents who commonly use it, and the rest use mobile data. I'm one of the oldest siblings within the family and I'm a huge gamer and tech lover. I've experienced EE for only 2 days and it was going well till today. The signal had dropped by a significant figure of 20mbps. And I'm trying to figure out why. My computer is connected via ethernet, yet it still has extremely poor connection, I was telling myself it might be my designated area of which I live in (Hackney) If there's anybody that can somehow assist me with this issue, I would greatly appreciate it.
20-01-2023 03:12 PM
The MyEE app isn't available currently but I'll wait for later on
20-01-2023 03:14 PM
Use your online MyEE. The app doesn't really do BB.
20-01-2023 03:44 PM
23-01-2023 10:52 AM
So what should i do
23-01-2023 11:18 AM
Not a lot you can do. Your sync speed of 54 Meg is within EE's estimated range, altho' lower than I would expect.