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WiFi dropping in bedroom.

Welshy89
Established Contributor
Established Contributor

Hi Guys 

Still having a few issues with dropping of internet upstairs intermittently. Spoke to EE today and they have arranged an engineer to attend. 

I have been looking at possible options of WiFi enhancer with EE but unsure of this will help and what it actually does. Also thinking about EE WiFi booster although i don't really want to pay £240 over the 24 months for the privilege of this.

So when it drops out I re set the router and everything fires back up as normal then might go ok for a few days then drop again anyone had this problem ?

Can anyone recommend any WiFi boosters that you've used through a third party and if it solved your issue 

 

Thanks 

25 REPLIES 25
Welshy89
Established Contributor
Established Contributor

Thanks for this I am not techny minded is something like this easy to set up or just plug it in and away to go 

JimM11
Brilliant Contributor
Brilliant Contributor

@Welshy89 It can be as easy as press wps button on router, press wps button on extender, and let them do there thing.

Tp-Link sometimes puts the _EXT name after the EE name, can download the tp-link app and change the name to match for seamless  roaming. Will link the Tp-Link guide so you can read. Was a OP post you can ask how they got on will link also for you. At the end of post, see how they got on with it.

Extender for SH31B. - Page 2 - The EE Community

1910013586_RE500X&600X&700X_UG_REV2.0.0.pdf (tp-link.com) 

Welshy89
Established Contributor
Established Contributor

Hi @JimM11 

Thanks for your message. 

Are you able to advise what WiFi extender is compatible with EE and will worth with my set up I have the latest EE router and currently on fftp at a speed of 500mbps. 

There are some cheap versions but don't want to waste money and get the best option out there to pay it just once 

 

Thanks 

XRaySpeX
EE Community Star
EE Community Star

If you have the EE Smart Hub Plus (SH+), model no. SH31B, of Set up your Home Broadband EE Router, you need the EE Smart WiFi Plus , model no. SW30A, of Setting up Smart WiFi, to go with it. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Welshy89
Established Contributor
Established Contributor

Thanks for your reply. 

Can you clarify the points below 

1. Do I need to have the EE smart WiFi plus box or can I buy another WiFi extender from another provider as a one off payment 

2. Would the third party WiFi extenders be compatible with the EE Smart Hub Plus Router. 

3. Can any one recommend the best third party WiFi extender that will be compatible with the EE smart hub router and will deliver fast speeds I want upstairs currently on a package if 500mbps fftp but WiFi drops out in bedroom when watching TV and gaming 

 

Thanks 

JimM11
Brilliant Contributor
Brilliant Contributor

@Welshy89 1. Do I need to have the EE smart WiFi plus box or can I buy another WiFi extender from another provider as a one off payment. No one as yet as been able to purchase as far as posted the EE Smart Wi-Fi outright, you would need to see if you can or do you have to pay the £10 month to get one/three from them. Let the forum know what the outcome is. I Currently use the Asus RP-AX58 connected to the EE Smarthub+ router, does need some setup adjustment similar to the Tp-Link from earlier, have a look on the asus web site.

2. Would the third party WiFi extenders be compatible with the EE Smart Hub Plus Router.  Yes but some can be harder to setup just depends on what you wish to do.

3. Can any one recommend the best third party WiFi extender that will be compatible with the EE smart hub router and will deliver fast speeds I want upstairs currently on a package if 500mbps fftp but WiFi drops out in bedroom when watching TV and gaming  The EE Smart WiFi Plus , model no. SW30A is designed for the router if you can purchase outright, there is absolutely no guarantee with any wireless device as to getting full speed, If you wish that then look to connect your upstairs by Ethernet Cable from the EE router to your room, and that your devices are capable of Ethernet connection.

Welshy89
Established Contributor
Established Contributor

@JimM11 I have ordered this above the AX3000 range extender but having major issues connecting it. I got the one light that's stable for power but it will not connect via wps or ethernet the two modes 2.4Ghz and 5Ghz are both active in the router. 

It also will not allow me to tether either. How did you manage to overcome this issue. Other wise I will he sending it back. Multiple restarts of the router etc have been completed. It appears when you press the wps on the smart hub it flashes blue but then as soon as you press the wps on the tp link the hub lights go back to aqua. 

 

Any advice from anyone greatly welcomed 

JimM11
Brilliant Contributor
Brilliant Contributor

@Welshy89 Place the devices close together, press the wps button on the TP-Link, get it flashing blue, when it is, then press the wps on the EE Router, and let them pair. There is a copy of the link to the TP-Link manual earlier in the post.