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WiFi dropiping out

peterw22
Visitor

‎21-08-2025 07:55 PM

Had this fault of WiFi dropping out,blue light stays on router only way to get back online is turn router off and on again,this has been going on since swopping from BT late 2024,had 5 different routers sent out EE engineers came out to check,BT also been out to check beyond a joke now ,Phoned EE again today to be told it will cost me £353 to cancel for something that’s not fit for purpose.Any help would be good.

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XRaySpeX
EE Community Star
EE Community Star

‎21-08-2025 09:18 PM

@peterw22 : What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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