Why wont my phone connect to the WiFi at home

queenieM · ‎16-10-2022

My Google phone has decided not to connect to the home WiFi anybody else has this problem

XRaySpeX · ‎16-10-2022

Have you tried telling the phone to Forget the Wifi network & reconnecting again?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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bristolian · ‎16-10-2022

WiFi is a connection between your mobile device and router, and is completely independent of EE's mobile network.

Do any other of your devices have problems connecting to your home WiFi? Laptops, other phones or tablets?

What happens when your phone tries to connect to your router?

RebHarr93 · ‎31-10-2022

Yes I'm glad I'm not the only one.

It drains my mobile data, it's so annoying.

It only seems to be at home, I can connect in other places.

James_B · ‎31-10-2022

Hi @RebHarr93,

Welcome to the EE Community. 🙂

What happens when you try to connect to WiFi?

James

RebHarr93 · ‎31-10-2022

I think I've got it sorted now. Fingers crossed!

Forgot WiFi then re did it all and did advanced settings as well and turned
phone off/on and seemed to work.

Rebecca

Jon_K · ‎31-10-2022

Thanks for letting us know, @RebHarr93 🙂

RebHarr93 · ‎31-10-2022

Although may have to ring EE about it as it keeps loosing signal again and
struggles to connect.
Only seems to be my phone though.

Rebecca

RebHarr93 · ‎31-10-2022

Hi,

It says connecting, then saved or access point full or failed to connect to network.

It won't even connect now.

Leanne_T · ‎01-11-2022

Hi @RebHarr93

Can you connect to any other WiFi network?

Leanne.