Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why EE?

Herbhead
Established Contributor
Established Contributor

‎22-01-2026 05:26 PM - edited ‎22-01-2026 05:29 PM

Ok - I know this is a EE Community but I am going to put the question out there.

Why should I keep my broadband with EE?

Background - contract is up with EE and I am looking around - monthly prices from Sky are the same for Broadband and TV (+/- £1) but I can get 5000Mbps with Sky vs 900 Mbps with EE - ok 900Mbps is more than enough but I always like overdoing things.  Also I always wanted to upgrade my Broadband with EE but cannot go higher than 900Mbps package with TV and EE don't seem to be sorting this out / changing this.

Sky seems to win on TV so Broadband is the decider for me (I cannot help but think maybe it is just time for a change.)

0 Helpful
22 REPLIES 22
JimM11
Community Hero
Community Hero

‎22-01-2026 05:36 PM

@Herbhead Simple you keep it if you want to, if not then do your thing!

Northerner
EE Community Star
EE Community Star

‎22-01-2026 05:37 PM

Hi @Herbhead 

It is your choice if your contract is up. 

You'll probably get a new customer deal with Sky as well. 

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

‎22-01-2026 05:39 PM

EE will only sell the 1.6 Gig plan to new custs at the mo'. It has a diff provisioning route.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Herbhead
Established Contributor
Established Contributor
In response to Northerner

‎22-01-2026 05:41 PM

Yes £130

0 Helpful
JimM11
Community Hero
Community Hero
In response to Herbhead

‎22-01-2026 05:44 PM - edited ‎22-01-2026 05:45 PM

@Herbhead Take it you are in a CF CityFibre area, and are aware of what it takes to get anywhere near the 5Gb/s symmetrical speed in the least!

Northerner
EE Community Star
EE Community Star

‎22-01-2026 05:48 PM

@JimM11 

Cityfibre is great 😉



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Herbhead
Established Contributor
Established Contributor
In response to JimM11

‎22-01-2026 06:02 PM

@JimM11 

Yes we are in a City Fibre area.  As for the the other bit can you explain a bit more (and keep it simples for the untrained).

I do have a voice in my head saying '5000 is not a guarantee'

0 Helpful
Herbhead
Established Contributor
Established Contributor
In response to Northerner

‎22-01-2026 06:03 PM

@Northerner 

I sense sarcasm??

0 Helpful
Minkey1
Star Contributor
Star Contributor
In response to JimM11

‎22-01-2026 06:04 PM

😉

Mike
Ex BT. Now EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only in iPhones 17PM and 13.
LG Oled, Denon/Wharfedale/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K
0 Helpful