If you're still in time to change back to BT then save yourself a load of trouble and do so. The tech guides know as much about this problem as an elephant knows about sharks, dolphins and whales. EE take your money and can't even show a bill for what they are taking your money for. They say it's a limited problem but just a quick search online shows that many, many people are having the same treatment from EE. They clearly just care about getting their money and do not give a damn about how customers feel or even about trying to remedy their bad treatment of customers.
