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Whats the point

JohnConn65
Explorer

‎15-06-2026 10:58 AM

I have had enough of EE alrady, only been a customer for 10 days and it has to be the most frustrating experience. Extender wont pair with hub. Tried all options with no success

0 Helpful
2 REPLIES 2
JimM11
Community Hero
Community Hero

‎15-06-2026 11:06 AM - edited ‎15-06-2026 11:13 AM

@JohnConn65 Did you try the pinned post? Can you also say what EE Hub and Extender Model numbers for both that you have so it can be checked you have a matching set also?

Top Tips for pairing your WiFi Extenders to the Smart Hub 7 Pro - The EE Community

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JohnConn65
Explorer
In response to JimM11

‎16-06-2026 04:17 PM

Hi Jim yes I’ve looked at this advice but this means I have to go and get an Ethernet cable, there wasn’t a cable provided with the kit, if EE are suggesting this as an option it would make send for the lit to contain an Ethernet cable. It’s not the cost of the Ethernet cable it’s the time and inconvenience 

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