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Website Blocked by Advanced Web Protect

gmeyeltd
Investigator
Investigator

‎09-10-2026 12:18 AM

Our website https://gmeye.co.uk/ is being blocked by AWP (but not mobile network). I can only unlock it for an hour at a time, and no EE users with AWP can access it.

On the security settings it's flagged as a high risk website which is a false positive. Can this be looked into? I have emailed a request to [email protected] but did not yet receive a response. Thank you in advance. 

0 Helpful
5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎09-10-2026 02:51 AM

Any relation to Website blocked  ?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
gmeyeltd
Investigator
Investigator
In response to XRaySpeX

‎09-10-2026 11:44 AM

It sounds like the same issue, but I have no relation to that post. 

0 Helpful
gmeyeltd
Investigator
Investigator
In response to JimM11

‎10-10-2026 07:39 AM

I've read the T&C's but it doesn't offer any help as such. Can anyone help flag this as a false positive please?

0 Helpful
Peter_W
EE Community Support Team
In response to gmeyeltd

‎10-10-2026 08:53 AM

Thanks for highlighting this, @gmeyeltd 

I've tried flagging this at my end too, so if I get any updates or need any further details I'll let you know!

Peter

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