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prob1969
Investigator
Investigator

‎14-03-2024 01:26 PM

I'm confused! I am a BT Broadband customer and I have now joined EE as they have merged into 1. Today we have had the new broadband installed and I have a EE login and password, the app and everything, but how do I get my emails from the web. I can not see any reference to access my emails once logged into the EE website or via the app. Do I still need to login to the BT webmail web page as this still works?

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2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎14-03-2024 01:32 PM

@prob1969 : EE provide no email services. BT might let you continue using theirs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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Storm500
Expert Contributor
Expert Contributor

‎14-03-2024 01:38 PM

Your BT email stays with BT and is administered through your BTID. As you have found for webmail you still login from the BT website. You can also use email apps/programs on smartphones, tablets, PCs, etc.

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