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Weak security ..(yep i know it has been covered lol but is slightly different)

Theguru1
Investigator
Investigator

Hi All,

Just renewed with EE and got the white router (the one with the small circle in the middle) and everything was fine..Then my wife connected to is and nothing works typical...cant stream...and my daughters friend connected to it and she couldnt get internet at all..strange as all other devices are fine...

My daughter has the same phone as the wife and she is fine..Iphone XR

So I looked settings being in IT i changed the Security to WPA - Auto from WPA2 - Auto and everything is fine now obviously it is saying weak security..because of the WPA..

Is anyway to fix this ? it is odd my daughter is fine but the wife wasn't. Tried the usual tricks reset etc.

Older routers you could change the cipher suite but on these you can't..as i understand..

Any ideas?

10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star

Generally set its WiFi security to:

Security
WPA
 
WPA Mode
WPA2
 
Cipher Suite
AES
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Theguru1
Investigator
Investigator

Thanks for the reply but “cipher suite” isn’t in the wireless settings?? 

Theguru1
Investigator
Investigator

IMG_6313.jpeg

 Removed the password obviously lol

XRaySpeX
EE Community Star
EE Community Star

What are the other "Security Types" shown in the drop-down?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

It’s WPA2,  WPA-Auto, None

Theguru1
Investigator
Investigator

Any ideas??

XRaySpeX
EE Community Star
EE Community Star

No, but I woulda thought that WPA2 would come with a suitable Cipher Suite, namely AES.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Yeah it is odd I looked through quite a lot of posts about a similar problem it isn’t present..bizarre

miggle
Skilled Contributor
Skilled Contributor

@XRaySpeX is right - WPA2 would use AES. I also believe AES is the standard  default cypher for WPA2 connections (has been on the routers and Ap's I've dealt with historically anyway). Would it be saying weak security because of the length / complexity of the WiFi password?

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