Wayleave document

[Daniel4659]

Hi,

I placed an order on October 12, 2024, and I’ve been waiting for an update regarding the wayleave document. Without this document being signed, the work cannot be completed.

I’ve been facing delays, and the installation has now been pushed to February 6th due to the wayleave still not being signed. I’m unsure who needs to sign it and would appreciate any help or information on the delay and what I need to do next.

Could anyone assist with this? Thank you.

[JimM11]

@Daniel4659 The DSL checker or OR Checker, if you put in your postcode to the address section of either, does it allow you to get your actual mailing address. Link below to the OR Fibre checker also.

Fibre Checker

[Daniel4659]

It does show my address 

and others that live there too 

[Daniel4659]

My address is in the list and others who live in the building 

[Mustrum]

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@Daniel4659 wrote:

My address is in the list and others who live in the building 

So why did you not use it when posted the results?

How do you expect anyone to help you when you continually fail to answer questions and/or give misleading information?

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[Daniel4659]

There nothing you can do 

do not need be rude to me 

[JimM11]

@Daniel4659 No one is being rude to you, but it is getting to the stage were becoming impossible to offer any further help or assistance, so you really should just wait it out and see what happens.

[Daniel4659]

Mustrum was been rude just way talk to me 

[Daniel4659]

Openreach will not give information about wayleave document who needs to sign it so it’s a loop at the moment 

[Daniel4659]

It asked me for building number 

street 

postcode 

I entered that my address came up and the list and other people too 

if that’s what you mean I can’t use other one as I do not understand it sorry 

[Daniel4659]

But nothing can be done about it I try so many things even push it to EE manager only information he sees that they waiting for the wayleave document to come back but the problem is they won’t say where it’s gone so I can’t get it signed by the landlord or his business that’s where I am stuck at sorry but that’s where I am at the moment I wish something can be done but it can’t