WIFI 7 Pro TV Box issue?

[Obi-JOn]

I'm an EE (BT) customer with a WIFI 6 router and a Samsung Neo TV. I bought a WIFI 7 Router for better wifi coverage in my house which is tall and thin. The coverage with WIFI 7 is much better and would be ideal if the EE TV probox didn't keep cutting out with Broadband issues (both direct ethernet connected and wifi) after about 30 mins or so of streaming regular TV? Netflix and Prime seem unaffected but I've not tested to the same extent. I need the community expertise to help me solve this puzzle. BTW, I bought two wifi 7 routers as I thought the first may be faulty. Potentially I now have 2 barely used for sale if I can't solve this problem. Fixes or offers gratefully accepted. Cheers

[JimM11]

@Obi-JOn Was the wi-fi 6 EE Smarthub+ router rock solid and no problems with it and all connected the same way before you threw the Pro at it!

[Obi-JOn]

Hi there, thanks for getting back to me.
Yes the wifi 6 Router works well  in the lounge and close by but the drop off in the office was massive, even with the extenders. 
I was down to a wavering 30Mbs at times which affected download times a lot.In context, the wifi 7, with extender was smashing 600Mbs in the same location.

[Obi-JOn]

Hi there, thanks for getting back to me.

Yes the wifi 6 Router works well  in the lounge and close by but the drop off in the office was massive, even with the extenders. 

I was down to a wavering 30Mbs at times which affected download times a lot.

In context, the Wifi 7, with extender was smashing 600Mbs in the same location.

[JimM11]

@Obi-JOn Got you so far, the curve ball is the good for 30 minutes then pear shaped but the others are good, or as you say not enough testing as such! Have a quick look and see where your Pro and Smart Wireless are at with the FW update, below is the what has gone on, so copied them all!

Pro

FW: r2.49.5-R-1094775-PROD-1 and the gui is at App version 2.22.6. Looks like OOB
FW: r2.64.2-R-1210501-PROD-1 and the gui is at App version 2.34.2.
FW: r2.64.3-R-1213091-PROD-1 and the gui is at App version 2.34.2. 06/12/2024
FW: r2.64.5-R-1298597-PROD-1 and the gui is at App version 2.34.2. 04/02/2025
FW: r2.64.6-R-1303886-PROD-1 and the gui is at App version 2.34.2. Unknown not released in the wild.SW40J WiFi Extender?
FW: r2.64.7-R-1303938-PROD-1 and the gui is at App version 2.34.2. 07/02/2025
FW: r3.8.24-R-1531355-PROD-1 and the gui is at App version 3.1.3. 17/09/2025 Now https://

[Northerner]

Hi @Obi-JOn 

What can you watch on your EE box which you cannot watch on your smart TV which should have Freesat and Freeview and all the apps. 

You could use the WiFi 7 and connect to power line adapters strategically placed in your home or your EE router in the lounge just attached to your TV box. 

Thanks