WAN port only working with certain sources.

[stupink]

I have both the newer white modem, and the model before. both seem to behave similar. Ideally i want to get the white one working properly.

Firstly my broadband works fine, but when I have had an outage I've tried to use my 5g mobile with an RJ45 adaptor to feed the wan port of the router so i can use all my normal devices without signing them into a new wifi account. The white one doesn't like it one bit, the older one will work for 5minutes then stop but only if you restart the router with it all plugged in.

The odd thing is that when it stops working, i can unplug it from my phone and plug it into my new router as a source, and boom, internet again.

I thought maybe my phone or the RJ45 connector is overheating or something, but no, if i plug that into my mini-pc lan port, i can sit there using the 5g for hours without a problem. 

So in short the router will accept Lan > wan  for ages no problem

It will accept RJ45-5g adaptor, sometimes, but for 5mins only after restarting router.

and Rj45-5g will sit happily feeding another device for hours, but put the two together, and its a no go. 

Any thoughts?  I kinda understand the basics, but i dont know enough to know what may be wrong, i do feel it should work though.

[Mustrum]

@stupink   you really need to work out what your requirements are, you make a few worrying presumptions.

1. Which router do you have, most EE routers cannot be set up in modem/bridge mode - so connecting another can add other issues and problems.  Possible to get around, but a seperate modem for the DSL line would be better.

2. Do you have the option for any full fibre in your area? Either Openreach or another supplier? If like me you are stuck with FTTC for the foreseeable it will be worth getting something similar to what I have. .

3. Routers in general are designed to do stuff with ethernet, USB is an afterthought and fine for charging or keeping things powered - if you want to share data then a proper NAS really should be the way to go.

Yes I know it all costs, but at the end of the day you get what you pay for.

[stupink]

I have the latest white smart router, and the older smart hub, yes i did presume it could feed a non-modem router.. heaven forbid they provide a router that can actually do useful things.

no full fibre yet, and my cabinet isn't in the prority list so thats not gonna happen for a while.

3. i'm only on about chucking some media files on it for accessing across the platform,  i've done this on my smart router before and it works as i want it to, just as usb1 speeds zzzz  so im sure on usb3 it will be more than fine.

going to pickup the router you have now, seems like it will do what i want for now at the least 🙂  thankyou for all your help.

I really understand why providers routers come locked, but why on earth you cant unlock them in the menu's is beyond me, anyone who can find the advanced page get into it and understand what they're unlocking should be safe enough to use basic features like a wan port or usb tethering etc..   oh well 🙂  more electronic waste for the landfill!!

[XRaySpeX]

1. If what you want to do works with the black Smart Hub & doesn't with the white Smart Router & you are still on EE Fibre (VDSL) why don't you just continue using the black Smart Hub?

3. Both the Smart Hub & the Smart Router have USB 2.0.

[stupink]

Thanks, the old router works intermittently and only for 5 mins max then stops working and needs rebooting, it seems to be a bug in the firmware that it works at all as the router software goes a bit loopy whilst it's working, then when the wan stops working the router software kicks back I to life again. 

I'm properly shocked they're usb2?  From memory I was getting 1-2mb/s from an SSD. Must be other limiting factors then involved. 

[stupink]

Thankyou for all your help.

I've been using the modem a while now and really love it. I got everything i want working via usb>RJ45 adaptor, but thought hey if i use usb modem it will charge same time.

Got everything setup and working as fallover and just pulled the dsl cable.. worked great on 4g+ and then my phone picked up 5g signal and nothing..  whilst the router does mention 3g/4g, the phone app does mention 4g/5g so i presume 5g should work. really odd. did you ever try this? i did a google, but trying to google the problem was pointless just kept going on about 5ghz issues. seems really random that the router would care what network the phones on, unless its doing some of the modem work or something and not just tethering in a typical way. wierd 🙂

[Mustrum]

Hey @stupink   glad to hear you are making progress and things seem to be working.

As for me, no I have not tried it via my phone - it is on the things to do, but not got round to do yet.

You could try changing your phone to only use 4G data, it is probably the switching bit the router does not like, so anything you can do to keep a stable source has to help. It is amazing what phones can do these days but maybe a 4G router might do a better job, or at the very least close down all the apps on your phone.

[stupink]

Thanks for the update.

it seems to work okay using the rj45 so i'll just stick to that for now, the usb would have let it charge at the same time with only one cable and not needed more complication of adding a charging cable to the adaptor also (the good signals in the bathroom so shouldnt really be running power in there).

I have asked asus for their input, i'll update you if they have any useful replies.