Virus protection

AnnaMB
Visitor

I am currently getting conflicting information from EE. I have moved from BT to EE - and was told package was the same. Now being told have to pay £5 per month for virus protection.    Anyone any answer on this.

 

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @AnnaMB 

Thanks for coming to the community. 

Do you have the EE Cyber Security add-on showing in your EE app? 

You can find details for this in the EE Cyber Security | Online Security, Help page. 

Leanne 🙂

Paddy-B
Former EE Employee

Hi @AnnaMB,

Just a quick message as I wanted to see if you got sorted. 

What package do you currently have with EE? 

The EE Cyber Security is available as an add-on on our Broadband Essentials, or All Rounder plans.  The EE Cyber Security is included as part of our Full Works Plan.

Thanks,

Paddy