21-11-2023 04:29 PM
I am currently getting conflicting information from EE. I have moved from BT to EE - and was told package was the same. Now being told have to pay £5 per month for virus protection. Anyone any answer on this.
21-11-2023 06:08 PM
Hi @AnnaMB
Thanks for coming to the community.
Do you have the EE Cyber Security add-on showing in your EE app?
You can find details for this in the EE Cyber Security | Online Security, Help page.
Leanne 🙂
23-11-2023 07:58 PM
Hi @AnnaMB,
Just a quick message as I wanted to see if you got sorted.
What package do you currently have with EE?
The EE Cyber Security is available as an add-on on our Broadband Essentials, or All Rounder plans. The EE Cyber Security is included as part of our Full Works Plan.
Thanks,
Paddy