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Using a third party VOIP with EE broadband (smart hub)

Ys1234566
Visitor

Hey,

Currently with EE for both broadband and digital landline (using a EE smart hub router)

I am planning to keep my EE broadband but move my EE landline service as I want to use a third-party VoIP provider for my landline calls.

Can anyone please confirm that EE fully allows this to work seamlessly (so the third-party VOIP landline is routed through the EE smart hub router), and EE broadband/router will not block or restrict third-party VoIP landline traffic?

Thanks

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

No reason for it not to work. Presume your VoIP host provides suitable Ethernet adapters for your phones. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Community Hero
Community Hero

@Ys1234566 Your VOIP provider will be able to tell you what/what not can be done and if your Landline number can be ported away successfully from the EE connection! The EE hub will be a broadband only connection after this point. See also the link below with respect to fixes applied and if working with third party VOIP systems.

EE Hub firmware versions - The EE Community

XRaySpeX
EE Community Star
EE Community Star

VoIP is just another TCP/IP protocol & EE block no protocol. EE may use VoiP in their proprietary way for their DV but that doesn't stop other VoIP providers from also using it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP