08-01-2024 12:25 PM
Without much research, I impulsively signed up for EE 1.6gbps broadband and it was installed on 1st Dec after 10 days of signing up. However, I was annoyed to find out that the Smart Hub Plus was inadequate with only gigabit LAN ports after several calls and visits from the OP engineers.
08-01-2024 01:00 PM
@56K wrote:
I have tried disabling the WiFi on the Asus router and disabling DHCP on SH router but to no avail.
I would have thought that'll work. Did you make the IP Addy of the SH+ to be diff from that of the ASUS but on same subnet, e.g. if ASUS's is 192.168.1.1, make the SH+'s 192.168.1.2?
Have you tried with not disabling DHCP on SH+ router?
09-01-2024 08:40 AM
As @XRaySpeX says, this should work. I am using an ASUS router as my main router connected to the SH+ (as I have DV) although I am not using the SH+ WIFI. I've had this same setup when I was previously with BT. Yes there is talk of double NAT but I've not experienced or noticed any issues.
On SH+
Firewall - UPnP OFF
IP4 Address is 192.168.2.254.
I have DHCP OFF but if your using SH+ WIFI, you might need it on but I would first try without as ASUS should issue DHCP. If you do turn it on, don't include 192.168.2.1 in the range as it is used for setup on ASUS.
On ASUS
WAN Settings -
WAN Connection type is STATIC IP
WAN IP should be 192.168.2.1 (address of SH+)
MASK should be 255.255.255.0
GATEWAY should be 192.168.2.254 (SH+)
IPv6
CONNECTION TYPE set to PASSTHROUGH
That should be it if I remember correctly.
Martin.
09-01-2024 12:33 PM
@XRaySpeX Yes, I set the IP of the SH+ accordingly - Based on the client list, I made sure that it wasn't conflicting with any existing ones. I did try leaving the DHCP on but the SH+ keeps blinking red.
@juiceof2limes I have followed your settings but the SH+ still wouldn't connect. Furthermore, none of the ports on the main router (Asus) were working.
09-01-2024 02:32 PM - edited 09-01-2024 02:33 PM
I've realised you are wanting to use this is in reverse order, i.e ASUS being the PRIMARY router connected to the ONT with the SH+ piggy backing off the ASUS. What I previously described was the other way round.
Given that the SH+ has limited flexibility in what can be changed, I am not sure it will work.
09-01-2024 02:57 PM
You should be able to set the Asus as the primary router by setting the WAN port to PPOE and the username of the standard BT/EE router.
However, the EE royter does not have a passthrough option, so likely to also try and authenticate using the same info and fail or screw up both routers. But if you don't have DV you could just leave the EE router in the box.
09-01-2024 03:27 PM
@juiceof2limes Ahhh I see I have failed to mention that in the initial post. Yes, I'd like to use the Asus as the primary router (and router-only mode) because of the 2.5gbps LAN port and connect it to the EE SH+ and SWifi+ to transmit WiFi because they provide better coverage and speed on our second floor.
@Mustrum I don't have any issues connecting the Asus router to the ONT and so on. It's just that using the Asus router and extender yields poor coverage and speed (unless I purchase more extenders) but using the Smart Hub+ and Smart Wifi+, I had better speed and did not experience any drop-offs on the second floor.
Quite unfortunate then... Looks like I may have to look at getting more equipment.