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Unending Purple Flashing

Kiki04
Explorer

‎18-05-2024 10:05 PM

New customer here. Will my box infinitely flash purple if i havent been sent my first bill yet? I was told work needs done on a local street box but other than that i thought itd be a quick and easy install. ive double checked all cables and ports and everything is in order. is my theory correct?

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎18-05-2024 10:49 PM

No, but it will if you haven't gone live yet. Have you been given a date?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Kiki04
Explorer
In response to XRaySpeX

‎18-05-2024 11:12 PM

i dont see a date yet no. it says my first bill be ready soon and i
cant check my order till i "get set up at home" which has been done
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