Unable to link device to EE ID

[PaulR24]

I have tried unsuccessfully on more than one occasion to link my broadband to my EE ID.

I have spoken to EE agents about this on probably half a dozen occasions. Each time we go through the details and I am assured that all should work now. I 'm told to wait 7 days and then try linking. My latest attempt (this morning) came back with the same message..

we're having trouble linking your products 

Has anyone else encountered this product and successfully resolved it? If so how did you do it. Please let me know. Thanks

[XRaySpeX]

Have you got your BB a/c no. so as to link it?

[PaulR24]

Thank you for your reply.

Yes, I know my BB account number.

I have rang EE on a number of occasions and gone thru' all the choices that you have mentioned. However, not the number you have noted but 0330 123 1105 that gives all the same options. Maybe your number is worth a try but getting a little fed up with it all. Thanks again.

[XRaySpeX]

Most of the landline contact nos. lead to the same thing.