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UPNP on EE Smart HUB (SH31B) not working

Kncowans
Valued Contributor
Valued Contributor

Hello all

I have some Apps that use UPNP to Setup Access through the Router.

However, it seems that UPNP on the EE Smart HUB does not work.

In order to get the Apps to Allow Access through the Router I need to Disable UPNP on the Smart HUB and Create a Firewall Rule for the App, again, on the Smart HUB, once this is done then the App works fine.

Is anyone else having Issues with UPNP on the EE Smart HUB?

Thanks in advance

Kevin

11 REPLIES 11

hi Bobpullen - have you got the firmware update notes on this? 

@TommyChrist24 - I don't, sorry. I was basing my UPnP statement on what I could see on my own network. This is using a command line UPnP client and was failing to locate a valid UPnP server before the 3.8.11 firmware update: -

PS C:\MiniUPnP> .\upnpc-static -l
upnpc : miniupnpc library test client, version 2.2.3.
 (c) 2005-2022 Thomas Bernard.
Go to http://miniupnp.free.fr/ or https://miniupnp.tuxfamily.org/
for more information.
List of UPNP devices found on the network :
 desc: http://192.168.1.254:5000/rootDesc.xml
 st: urn:schemas-upnp-org:device:InternetGatewayDevice:1

Found valid IGD : http://192.168.1.254:5000/ctl/IPConn
Local LAN ip address : 192.168.1.100
Connection Type : IP_Routed
Status : Connected, uptime=352410s, LastConnectionError : ERROR_NONE
  Time started : Fri Nov 21 10:31:19 2025
MaxBitRateDown : 8388608 bps (8.3 Mbps)   MaxBitRateUp 4194304 bps (4.1 Mbps)
ExternalIPAddress = [REDACTED]
 i protocol exPort->inAddr:inPort description remoteHost leaseTime
GetGenericPortMappingEntry() returned 713 (SpecifiedArrayIndexInvalid)