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To close accont

Robertina
Visitor

‎21-10-2022 03:42 PM

Hi, I'm leaving house and I'd like to close my account 

2 REPLIES 2
Mustrum
Ace Contributor
Ace Contributor

‎21-10-2022 03:48 PM

Hi @Robertina   you will need to give the Broadband Care Team a call to cancel your service. Contact details in the following Help Pages.

https://ee.co.uk/contact-ee/account-billing/broadband-landline 

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎21-10-2022 04:13 PM

As you no longer want any BB at your location, you phone EE on the Freephone no. in my sig. and give 14 days notice.

Have you considered doing a Home Move of your BB?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful