Third party router login details!

[truewraith66666]

Does anyone know pppoe username details I have to put in when we m using a third party router for my EE broadband while I wait for my new one from EE. Using tplink but orange light with no internet as I can't get past.tyvm for any help

[truewraith66666]

It's EE hub that I was told was faulty by engineer and I'm waiting for a new one but I plug in this to link router which is new and the internet light is orange and I just can't work out why as even my other pcs show on network but unless EE is blocking something I'm stuck I chose pppoe and username. bthomehub@btbroadband.com  and BT as p.assword. but won't connect. I work online so it's just very frustrating hehe. Tyvm for continued advice 

[JimM11]

@truewraith66666 We appear to be not getting anywhere with you as you do not read or cannot understand what is asked off you so going to have to do this one question one answer at a time.

From the link what EE Router do you have say that first.

https://ee.co.uk/help/broadband/getting-started/compare-our-range-of-broadband-hubs

[XRaySpeX]

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@truewraith66666 wrote:

It's EE hub that I was told was faulty

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You said earlier:

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@truewraith66666 wrote:

my smart hub 2 is faulty

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 EE doesn't have a Smart Hub 2. So we took it that you meant a BT SH2.

Despite that whichever faulty EE/BT router you had before doesn't explain or help why the TP-Link is not connecting.