Test broadband speed

VinceM
Explorer

Am trying to test broadband speed by following instructions on EE webpage which says:

  1. Open the EE app.
  2. Select Manage.
  3. Select Broadband.
  4. Select See what’s included in your plan to get a breakdown on what you’re expecting.
  5. You can select a Test speed from the Broadband page.

Trouble is, there is no "See whats included in your plan" tile or "Test speed" tile on Manage, Broadband pages on the app!

Any help much appreciated!

10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star

@Thuydao : Your BB should be reinstated within 1 day of you paying your outstanding debt.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP