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Terrible broadband

Ian233
Visitor

Moved from BT to EE 

was told it would be better because we would have a direct line, but honestly it’s much worse. Signal around the house is terrible. Everything is fuzzy and takes ages to load. 
Extremely disappointed 

10 REPLIES 10
Elona1981
Visitor

I had EE internet for one week, it crashed 5 zoom work calls, I called in and reported the problem, EE did a line check and said it was fine more than once. As I was in the cooling off period, I cancelled and went straight back to the old provider, of whom I never had a problem with. I have also spoken to others who use EE broadband service and they all said avoid at all costs, they will not be renewing their contracts. They also advised, EE will offer to send out new wires, but even this did not solve the issue. I’m listening now. Good mobile service, but broad band service 👎