TNT sports unwatchable buffering even though we have 150mb direct internet c9nne

[MY21]

I get tnt sports through my EE mobile plan. When I watch on the discovery + app via my sky box it buffers so much that I can't watch. Everything else works well and I have very fast Internet connection via sky also at 150mb. Please help.

[Christopher_G]

Hi @MY21 

Welcome to the community

Please take a look at the troubleshooting on this discovery+ loads slow, buffers, or pauses help page. 

Chris

[MY21]

Thanks Chris.

Yes,I have followed all of that advice and it is still awful!

[James_B]

Hi @MY21,

I'd recommend contacting discovery+ support at Submit a request – UK Help Centre - discovery+ (discoveryplus.com).

They'll be happy to help. 🙂

James

[MY21]

Will try, thanks

[PP1968]

I have the same problem. Even though I paid for the PPV event yesterday, it was so unwatchable I had to pay again to be able to watch on DAZN! It is impossible to watch TNT Sports on the Discovery + app

[Chris_B]

@PP1968  and what’s it like via the phone app ?    On what device is this buffering on ? 

[PP1968]

Haven’t tried on the phone app recently, this is happening on a Samsung TV

[Chris_B]

@PP1968  have you checked to see if there are any app updates for the app on the TV ?  Have you checked to see if there is any updates for the actual TV itself?  

[PP1968]

Thanks, yes, I’ve checked for updates but none available/needed.