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Switching

Elaine1980
Explorer

‎19-02-2023 02:34 PM

ee moved me to bt but yet I’m still being charged 😡

0 Helpful
3 REPLIES 3
Leanne_T
EE Community Support Team

‎20-02-2023 07:45 AM - edited ‎20-02-2023 07:46 AM

Morning @Elaine1980 

Thanks for coming here. 

When did you switch to BT? 

Could the payment be for the last bill with EE? 

Leanne. 

0 Helpful
Elaine1980
Explorer
In response to Leanne_T

‎20-02-2023 07:57 AM

I changed over in January my monthly bill was £45 but this bill is for £95 ?

Sent from my iPhone
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Leanne_T
EE Community Support Team
In response to Elaine1980

‎20-02-2023 07:58 AM

Thanks @Elaine1980 

I would suggest giving us a call on 0800 079 8586 and the team will get the bill looked into for you 🙂

Leanne.

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