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Switching to EE from BT.

gigantojim
Investigator
Investigator

Hi. I’ve just ordered EE broadband, the full fibre 900 one. I’m currently with BT.

My activation date is set for the 24th of October.

My question is when will my BT internet get switched off? Will it be seamless from one to the other, or will BT cut me off before the EE one starts, so I’ll be without internet for days or whatever?

I checked the faq’s and googled it etc but couldn’t find an answer. I’ve never done this before so I don’t know.

Thanks

James

11 REPLIES 11
nonsuchandy
Visitor

If you're moving from BT to EE there won't be any early BT termination charges. I had a text from BT to say I would get charged and then another a few days later to say that was a mistake and there was no charge.  My service moves tomorrow so I'll let you know if I get charged!

Twosmiles
Explorer

Thanks for that!
 Personally they haven’t told me what advantage there would be as I already have a 900MBs service which is way above what I need these days - but they won’t allow me to reduce it 👎.

would be good to hear how it goes thanks.